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Drop-Down Menus Are Not Working

Solution When none of the dashbar items are showing drop-down menus (Add Campaign, Stats, Reports & Settings) in your instance of CPV Lab, Please make sure your server meets the following requirements:

-CPV Lab requires PHP 5.2+ and MySQL 5.1+

-ION Cube Loaders must be installed properly.

-Make sure the Ajax folder is at 755 and the files IN the Ajax folder are at 644.

-Check that the 'utils.js' file is uploaded in the 'lib' folder

-Also make sure you have Javascript enabled in your browser.

You can also check for Javascript errors. Firefox shows the Error Console with the following key combination: Ctrl + Shift + J. Check if there are errors from CPV Lab in there.

If all of this is correct and it's still not working for you, please send over your most recent logger folder in a help desk ticket and we will look into it for you.

Tags: drop, down, dropdown, drop-down, menu, menus, items, slide, slide-down,
Article details
Article ID: 93
Category: Error Messages
Date added: Jun-5-2012 2:50pm
Views: 668

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