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» Category: General CPV Lab Q & A  (Go back)

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Can't Reset the Campaign Stats?
If a popup doesn't appear after clicking the "reset" link for the campaign on the Campaigns Page, then it's most likely a JavaScript error. It may be caused by a double quote (") sig...
Alerts and Campaign Optimization Filters
The Settings you use for your Alerts and Optimization Filters really depends if you want to be more on the conservative side or you prefer to bring in more data (spending more) before making decisions...
Are all SubIDs created in CPV Lab unique?
Yes, all Sub IDs are unique. Each click that comes in has a unique code that gets passed to the affiliate networks when they get to the offer page. If you update the Stats with SubIDs on Monday a...
When I Click the New Campaign Button, the Campaign Screen Refreshes?
So, you click the New Campaign button, but the screen just refreshes and the Add Campaign Page doesn't appear... First, Check your browser javascript settings and make sure javascript is enabled. ...
How the Timezone Settings Work
On the settings page the server timezone is displayed as a reference for users, so you know what timezone the server is running. This option cannot be changed. All the date/time info is stored in ...
Basic Requirements
The basic requirements for running CPV Lab are: -CPV Lab requires PHP 5.2+ and MySQL 5.1+ -ION Cube Loaders must be installed properly. -CPV Lab works best with VPS and dedicated hosting. We...
Basic Campaign Setup Checklist
This is a basic checklist for a campaign setup: -Always assign an ID number to your Landing Pages. -Make sure when you enter offers, you have the total share % set to 100%. So, 50% and 50% if yo...
Additional License
If you want or need to run more than 1 instance of CPV Lab, additional licenses are currently $97. To purchase an additional license just send $97 via paypal to support@cpvlab.com, include the emai...
Landing Page Sequence Setup Issues Checklist
If you're setting up a Landing Page sequence campaign and you're having some issues while testing out your campaign, I have a few tips for you: Setup Campaign: Lead Capture in Sequence set to YE...
How Do I Know Which Version of CPV Lab I'm Currently Running?
If you aren't sure which version of CPV Lab you're currently running, there is a simple way to check: When you login to CPV Lab, on the home page you'll click on the 'i' on the far right of the pag...
I Want to Move CPV Lab to A Different Domain
You can easily move CPV Lab to another domain, just follow these steps: 1. Get the database script from the Settings page, Backup Database section from the old server. This will be a single file wi...
Where Can I change the Session Timeout?
You can change the session timeout on the main settings page in CPV Lab. This is measured by minutes. A screen shot is attached below. tag: session timeout, timeout settings, cpv lab session timeou...
Which networks can I use CPV Lab to track?
You can use CPV Lab to track your campaigns with any network. Even though CPV Lab was originally created to track CPV Traffic, our users have successfully tracked all types of traffic including: PPC (...
Where Can I Find the User Videos?
Log in to CPV Lab, on the home page you'll click on the 'i' on the far right of the page. That will take you to the 'About CPV Lab' Page, and you'll be able to access the user videos from here. Screen...
The Test Link Is Not Working
If you test out your campaign by clicking on 'Test Link' this will only load your landing page and it won't redirect to your offers. This was done intentionally to prevent test clicks from showing up ...
My Campaign Isn't Fully Loading
If you've just created your campaign and you entered everything correctly but you can't get your campaign to load past the landing page, check the following two things: 1) To test out your campaign...
How Much Volume CPV Lab Can Handle?
CPV Lab can handle any amount of traffic. It really depends on your hosting. We do not recommend the use of shared hosting such as HostGator. The basic requirements for running CPV Lab are: -CP...
I Saved My Campaign, but it Doesn't Exist When I Look For it
If you've created a campaign in CPV Lab, save it and you see the message 'Campaign Successfully Saved' but when you go to look for it, it doesn't exist: This could be a server issue... Check you...
How Can I Change My Username/Password in CPV Lab?
To change your username and password in CPV Lab: Click on 'Settings' on the dashboard. On this page you will see the fields where you can change your username and password. Tags: username, passw...
Does CPVLab Integrate With Wordpress?
Yes, you can use CPV Lab with wordpress. We don't have a plugin for this at the moment, but we do have many users running CPV Lab with WordPress. You just need to add the code to your landing pages...
Is it possible to hide campaigns I have paused so they don't show up in campaign view?
This is possible. First, You'll go to edit your campaign and you'll select inactive next to your landing pages. Then, on the campaigns page just choose to only view active campaigns. Tags: archive,...
How Do I Upload Converting SubID's?
To update your stats with converting subids: -Hover over stats and select 'Update Stats with Converting Subids'. -Select the campaign that you want to upload the subids to. -Enter the converting ...
Can I Change the Folder Name That I Originally Put CPVLab In?
You can change the name of the folder...but that will cause problems throughout the application as that folder may be tied into DNS, SSL settings on their server as well. However, you can try adju...
Can The 'type of campaign' Be Changed After It's Been Setup?
If you've fully setup your campaign and decide that you want to change it to a different type of campaign...the best way to do this is to: -Upload the campaign on to a CSV file -Edit it offline ...
How to track Direct Traffic (Organic Traffic)
In the campaign setup page, below the ‘Save Campaign’ button, there are 2 codes that must be added to Campaign’s landing page(s) in order to allow CPV Lab to track direct traffic that is coming to you...
Optimize Your CPV Lab Hosting
If you are looking to optimize your CPV Lab hosting in terms of Apache, Mysql and PHP, your hosting server/VPS should meet server requirements: 1. Linux Server 2. VPS (recommended) or Dedicated H...
How to track banner ads' impressions and clicks
When you receive the offer link from your affiliate network in a form like this, for example: <a href="http://AffiliateNetwork.com/php?sid=xxx&pub=xxxxxx&bid=xxxxx&c1=">...
Additional code in offer page URL while redirecting
Sometimes your base2.php link redirects you to the offer but adds additional characters to offer page url. This is usually because the subid token is not appended to the end of offer url while ‘Pass S...
Mobile Advertising
Mobile advertising involves multiple variables which you may want track. Such variables like: -mobile carrier -OS platform -Device -Network channel -Adcopy These variables can be setup in C...
Pass Tracking Cookie to Offer
A tracking cookie is useful when you want to control when a conversion is registered. When the cookie is passed to offer url, it passes through the ‘adclick.php’ page and registers a conversion for th...
CPV Lab Subscription Renewal
The renewal notification email of your CPV Lab subscription is sent automatically 7 days before the renewal day. If you can’t find this in your inbox, you may need to check your spam/junk folder, ...
CPV Lab vs. Other Tracking Software
Thank you for your interest in CPV Lab. We can’t really compare CPV Lab with other software as we haven’t used them ourselves, but CPV Lab is very flexible with what it can do. While the metrics ar...
30 Day Money-Back Guarantee
You can try CPV Lab for a Full 30 Days... you have nothing to risk! If for any reason you feel CPV Lab hasn’t helped your marketing or just is not for you, you can let us know by submitting a refu...
Setting Up A Campaign That Has No Offers
If you are trying to setup a campaign that has no offers, (i.e. just an optin page) you still need to fill in the space provided for the offers in order for CPV lab to save your campaign. What yo...
How to Renew Your Annual Updates Subscription
If your CPV Lab annual updates subscription was canceled by mistake, the only way to reinstate it is to send the payment of $147 directly to support@cpvlab.com through PayPal. Also, submit a supp...
Tracking One Time Offers (OTO’s)
To track One-Time offers, you can use a Landing Page Sequence campaign and setup each upsell (Offer) as it's own offer. You'll then need to place the correct link to the offer using base3.php?id=x...
Purchase CPV Lab Using A Credit Card
If you don't have a PayPal account, or you'd rather not use PayPal to purchase CPV Lab, you have the option of using your credit card to make the purchase: 1. Go to http://cpvlab.com/special 2. ...
Direct Redirect, Double Meta Refresh and Direct Loop
There are three campaign redirect types which you can choose from in your campaign setup page. Direct Redirect: This will send the Referrer through to Offer network Double Meta Refresh: This bla...
Helpdesk Ticket
Helpdesk business hours are Sunday-Friday from 9AM-5PM CST. We answer tickets in the order in which they are received. Tags: helpdesk, help, desk, support, tickets, question...
Pass Target to LP
This is used when you want to pass the target that triggered your POP to your landing page. So you could say “Special Offer for Walmart customers!” or if Bidding on Keywords, “Looking for Walmart?”...
Server Timezone
The server timezone is displayed as a reference for users, so they know what timezone the server is running. This option cannot be changed. All the date/time info are stored in the database using the ...
How to know the best converting time for my offers
The best converting time of the day is the time that by experience, you usually get the highest number of conversions at. The Trends feature allows you to spot peak times and days for your campaig...
Change your CPV Lab login details
To change the username and password for your instance of CPV Lab: - Click the 'settings' icon in the horizontal bar - Change the username - Enter the new password - Save your settings by...
Second Level landing page doesn't save
If your campaign setup doesn't save the details you enter in the second level landing pages section after clicking 'save' (although it states in the page top with red font that 'Campaign was saved suc...
Wordpress Tracking
If you have WordPress installed on your website, there are 2 general codes that you need to place in your landing pages: 1. The tracking Code: Step 2 Code (landing.js) This should be placed befo...